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Customs hold · raised 16 Nov 2026

PO-26-0392: held at customs — ask supplier for corrected invoice

32PRIORITY

PO-26-0392 CN Guangzhou Voyager Luggage Co. Customs AED 314k · ETA 19 Nov 2026 3 days over norm

Why this is here

AI Customs hold: invoice HS 4202.12 vs packing list 4202.92. Corrected invoice needed from supplier; storage charges in 2 days.

AED 314k3 days late

Source email: Customs hold - PO-26-0392 - HS code mismatch

Suggested action AI high confidence

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Draft reply to iris.zhou@voyager-gz.example · written by claude-sonnet-5-5

Urgent: Corrected commercial invoice needed today for PO-26-0392

Dear Iris Zhou, Customs at Jebel Ali are holding our shipment under PO-26-0392. The commercial invoice shows HS code 4202.12, but the packing list shows HS code 4202.92. Customs will not release the goods until the documents match. Storage charges will start in 2 days. Please do the following today: 1. Confirm which HS code is correct for these goods. 2. Send a corrected commercial invoice, with the HS code matching the packing list or a corrected packing list if the invoice is right. Please reply with the corrected document as soon as you can today. Thank you for your quick help. Best regards, Sara Haddad Demo Trading Co.

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Deciding as Sara Haddad. Your decision, the suggestion and the final values go to the audit log.